1.1.1. Program: Bulb's Energy for the Frontline program.
1.1.2. Participant: A potential Bulb member participating in the Program
1.1.3. Program Link: A URL used to track sign-ups through the Program
1.1.4. User: Individuals or businesses who are accessing or using the Program and Bulb's services and the use of 'User' or 'you' shall be a reference to either or both as the context permits.
1.1.5. Reward: The Reward amount offered by us under the Program. The Reward is $100 in bill credit or direct bank transfer and a $10 donation to Feeding Texas.
1.1.6 Essential Worker: an individual that is categorised under the Essential Critical Infrastructure Workforce by the US Department of Homeland Security, “Guidance on the Essential Critical Infrastructure Workforce: Ensuring Community and National Resilience in COVID-19 Response Version 2.0”.
1.2. Program eligibility and delivery
1.2.1. The Participant shall receive their Reward as a bill credit on their first bill or via a direct bank transfer, subject to these conditions.
1.2.2. The Program is open to Participants who are over 18 and are residents of the United States of America.
1.2.3. The Participant must use the Program Link to switch energy supply to Bulb on bulb.com. Enrolments claimed retrospectively are not eligible and will not be rewarded. Bulb is not responsible for failure to issue Rewards resulting from an incorrectly quoted Program Link.
1.2.4. A Participant will not receive more than one Reward per property.
1.2.5. If the Participant switches away from Bulb before completing a full billing cycle, this will result in the cancellation of the Participant's Reward. For the avoidance of doubt, a full billing cycle includes the successful payment of the Participant's first bill.
1.2.6. The Participant must be an Essential Worker to receive their Reward. Bulb may require proof of employment to verify a Participant’s status as an Essential Worker.
1.3. Promotion of Program Link
1.3.1. You must make it clear when sharing the Program Link that it is a personal recommendation and that you do not represent Bulb or any Bulb employee when promoting the Program Link.
1.3.2. No paid advertising of the Program Link is allowed across any search engines or social media platforms.
1.3.3. We have a no tolerance spam policy.
1.3.4. If a Participant provides a Program Link to another potential Participant in any format (electronic or otherwise), the provision of that link must be distributed in a personal manner that is appropriate and customary for communications with friends, colleagues, employees, customers and family members.
1.3.5. Each User is the actual sender of the emails and must comply with applicable law. A User who does not comply with the law, including anti-spam laws, shall indemnify Bulb against any liabilities, costs and expenses it incurs as a result of such spam.
1.3.6. The Program Link may not be posted or shared on review platforms such as, but not limited to Trustpilot and Google reviews. This is to protect the integrity of reviews. You must not use Bulb's brand to promote the Program Link, though you may link to Bulb's website or social media accounts.
1.4. Further obligations
1.4.1. Users are responsible for any tax implications resulting from receiving a Reward.
1.5. Bulb Program discretion
1.5.1. Bulb reserves the right to verify Participants, and require proof of eligibility. This may include evidence of employment by a company classified as an essential business.
1.5.2. Bulb has no obligation to monitor the content provided by Users; however, Bulb may choose to do so and block any email messages, remove any such content, or prohibit any use of the Program.
1.5.3. Bulb may remove posts shared on our community, social media, or review platforms if they are in breach of these terms.
1.5.4. Bulb may delay issuing a Reward for the purposes of investigation. Bulb may also refuse to verify and process any transaction Bulb deems, in its sole discretion, to be fraudulent, suspicious, in violation of this Agreement, or believes will impose potential liability on Bulb, its subsidiaries, affiliates or any of their respective officers, directors, employees, representatives and agents.
1.5.5. Any decision by Bulb in respect of whether or not a User is entitled to a Reward shall be final and binding.
1.6. Suspension of the Program
1.6.1. Bulb may suspend the Program at any time for any reason.